Cannabis Delivery FAQ
Everything we get asked most. Type to search — or jump to a category below. Still stuck? Contact our team or read how ordering works.
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THCA & Compliance
6 questionsWhat is THCA?
THCA (tetrahydrocannabinolic acid) is the non-psychoactive precursor to Δ9-THC found in raw cannabis. When heated — smoked, vaped, or dabbed — THCA converts to Δ9-THC, producing a classic cannabis high. See THCA vs CBD →
Is THCA legal in Texas?
Yes. All Hiii products are derived from compliant industrial hemp under the 2018 Farm Bill — ≤0.3% Δ9-THC by dry weight. THCA flower is federally legal hemp.
Will THCA show on a drug test?
Yes. THCA converts to Δ9-THC when heated, and standard workplace drug tests detect Δ9-THC metabolites. We do not recommend THCA products for anyone subject to drug testing.
How is THCA different from CBD?
CBD is non-intoxicating in any form. THCA is non-psychoactive at room temperature but produces an intoxicating Δ9-THC high when heated. Both are legal hemp under the 2018 Farm Bill. Full comparison →
Are your products lab-tested?
Yes — every SKU. Certificates of Analysis (COAs) cover potency, residual solvents, pesticides, heavy metals, and microbials. Available on request — text us with the SKU.
Do I need a medical card?
No. THCA hemp products are sold under federal Farm Bill compliance, not Texas's medical program. No medical card required — just 21+ ID verification.
Ordering
4 questionsWhere does the order actually get placed?
On our live menu. Hit any "Shop" or "Order" button on the site and you'll be sent there with current stock and prices.
Do I need an account?
Yes. The first time you order, you'll create an account and complete age verification. After that it's tap-and-go.
Can I add to an order after I've placed it?
If your driver hasn't dispatched yet, usually yes — text us with the additions and we'll update the cart.
Is there a minimum order?
No product minimum, but the delivery fee starts at $30 inside core Austin.
Delivery
5 questionsHow much is delivery?
Standard delivery starts at $30 inside core Austin. Express drops to closer-in zones run $20. Outlying ZIPs may carry a slightly higher fee — your budtender confirms before dispatch.
How long does delivery take?
Core Austin orders typically arrive within the hour during open hours. Busy nights (weekends, holidays, 420) can run longer — we'll text an ETA.
Do you deliver to Dallas, Frisco, or Plano?
Yes — Saturdays only. Place the order any time during the week and we'll line it up for the next DFW run.
Do you ship?
No. We're delivery-only inside our active Texas coverage zones. We don't mail or carrier-ship product.
Is the packaging discreet?
Yes. Sealed, smell-proof, and unmarked. Driver hands the order directly to you — no leaving it on the porch.
Payment
3 questionsHow do I pay?
Cash on delivery only. No cards, no apps, no QR codes at the door. Please have exact change — drivers don't carry banks.
Is there an ATM near my delivery zone?
If you're unsure, text us with your ZIP and we'll point you to the closest one.
Do you accept tips?
Tipping is optional and always appreciated by drivers.
Verification & Age
3 questionsWhy do I have to verify my age?
Texas law restricts our products to adults 21 and older. Verification protects you, our drivers, and the business.
What ID do you accept?
U.S. driver's license, state ID, or passport. The ID must be current and government-issued.
What happens to my ID photo?
It's captured and verified by our third-party identity vendor. We keep a flag on your account confirming you're 21+ — we don't store the raw ID ourselves.
Products
5 questionsWhat brands do you carry?
We curate 30+ California brands across flower, concentrates, disposables, cartridges, pods, prerolls, edibles, and functional mushrooms. The lineup rotates weekly as new drops land — check the live menu or text us for what's in stock today.
How do I find the right dose for me?
Start low, go slow. For edibles, 5mg is a good starting point — wait at least 90 minutes before considering more. For flower and vapes, one inhale is usually enough to gauge a strain. Our budtenders can recommend something based on your tolerance and what you're going for (sleep, focus, social, energy) — just text us.
What's the difference between live resin and distillate?
Live resin is extracted from fresh-frozen flower at low temperatures — it preserves the strain's original terpene profile, so the flavor and effects feel distinct to that specific cultivar. Distillate is more refined and neutral — strong but less "strain-specific." We carry both across disposables, cartridges, and concentrates.
Can I get a strain recommendation?
Text us with what you're going for (sleep, focus, social, etc.) — a budtender will put two or three options in front of you.
What flower tiers do you carry?
Four tiers: Designer Flower (top-shelf), Exotic (rare drops), Premium (daily driver), and Economy (volume value). Every tier is available in 3.5g, 7g, 14g, and 28g — same SKU, your choice of weight. Pick a tier on the menu to see live strains and pricing.
Deals & Specials
3 questionsDo deals stack?
No. Mention one code per order. Specials are final-sale and don't cover delivery fees.
How do I hear about drops?
Join our Telegram channel — that's where we post new arrivals and weekly specials first.
What's the referral program?
Send us a friend, they place an order, and you get a free Exotic eighth on your next run.
Didn’t find your answer?
Text us — real human, fast reply. Most messages get answered in under 5 minutes during business hours.
Must be 21+ · Farm Bill Compliant · Cash on Delivery · No medical card required