FAQ

Cannabis Delivery FAQ

Everything we get asked most. Type to search — or jump to a category below. Still stuck? Contact our team or read how ordering works.

29 questions across 7 categories  ·  Last updated

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THCA & Compliance

6 questions
What is THCA?

THCA (tetrahydrocannabinolic acid) is the non-psychoactive precursor to Δ9-THC found in raw cannabis. When heated — smoked, vaped, or dabbed — THCA converts to Δ9-THC, producing a classic cannabis high. See THCA vs CBD →

Is THCA legal in Texas?

Yes. All Hiii products are derived from compliant industrial hemp under the 2018 Farm Bill — ≤0.3% Δ9-THC by dry weight. THCA flower is federally legal hemp.

Will THCA show on a drug test?

Yes. THCA converts to Δ9-THC when heated, and standard workplace drug tests detect Δ9-THC metabolites. We do not recommend THCA products for anyone subject to drug testing.

How is THCA different from CBD?

CBD is non-intoxicating in any form. THCA is non-psychoactive at room temperature but produces an intoxicating Δ9-THC high when heated. Both are legal hemp under the 2018 Farm Bill. Full comparison →

Are your products lab-tested?

Yes — every SKU. Certificates of Analysis (COAs) cover potency, residual solvents, pesticides, heavy metals, and microbials. Available on request — text us with the SKU.

Do I need a medical card?

No. THCA hemp products are sold under federal Farm Bill compliance, not Texas's medical program. No medical card required — just 21+ ID verification.

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Ordering

4 questions
Where does the order actually get placed?

On our live menu. Hit any "Shop" or "Order" button on the site and you'll be sent there with current stock and prices.

Do I need an account?

Yes. The first time you order, you'll create an account and complete age verification. After that it's tap-and-go.

Can I add to an order after I've placed it?

If your driver hasn't dispatched yet, usually yes — text us with the additions and we'll update the cart.

Is there a minimum order?

No product minimum, but the delivery fee starts at $30 inside core Austin.

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Delivery

5 questions
How much is delivery?

Standard delivery starts at $30 inside core Austin. Express drops to closer-in zones run $20. Outlying ZIPs may carry a slightly higher fee — your budtender confirms before dispatch.

How long does delivery take?

Core Austin orders typically arrive within the hour during open hours. Busy nights (weekends, holidays, 420) can run longer — we'll text an ETA.

Do you deliver to Dallas, Frisco, or Plano?

Yes — Saturdays only. Place the order any time during the week and we'll line it up for the next DFW run.

Do you ship?

No. We're delivery-only inside our active Texas coverage zones. We don't mail or carrier-ship product.

Is the packaging discreet?

Yes. Sealed, smell-proof, and unmarked. Driver hands the order directly to you — no leaving it on the porch.

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Payment

3 questions
How do I pay?

Cash on delivery only. No cards, no apps, no QR codes at the door. Please have exact change — drivers don't carry banks.

Is there an ATM near my delivery zone?

If you're unsure, text us with your ZIP and we'll point you to the closest one.

Do you accept tips?

Tipping is optional and always appreciated by drivers.

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Verification & Age

3 questions
Why do I have to verify my age?

Texas law restricts our products to adults 21 and older. Verification protects you, our drivers, and the business.

What ID do you accept?

U.S. driver's license, state ID, or passport. The ID must be current and government-issued.

What happens to my ID photo?

It's captured and verified by our third-party identity vendor. We keep a flag on your account confirming you're 21+ — we don't store the raw ID ourselves.

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Products

5 questions
Are your products lab-tested?

Yes. COAs are available on request for any SKU — potency, residual solvents, pesticides, heavy metals, and microbials.

Are these products federally legal?

All hemp products we sell are derived from compliant industrial hemp under the 2018 Farm Bill and contain no more than 0.3% Δ9-THC by dry weight.

Will these show on a drug test?

Yes, hemp products can cause a positive THC test. We don't recommend use by anyone subject to workplace drug testing.

Can I get a strain recommendation?

Text us with what you're going for (sleep, focus, social, etc.) — a budtender will put two or three options in front of you.

What flower tiers do you carry?

Four tiers: Designer Flower (top-shelf), Exotic (rare drops), Premium (daily driver), and Economy (volume value). Every tier is available in 3.5g, 7g, 14g, and 28g — same SKU, your choice of weight. Pick a tier on the menu to see live strains and pricing.

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Deals & Specials

3 questions
Do deals stack?

No. Mention one code per order. Specials are final-sale and don't cover delivery fees.

How do I hear about drops?

Join us on Telegram — that's where we post new arrivals and weekly specials first.

What's the referral program?

Send us a friend, they place an order, and you get a free Exotic eighth on your next run.

Didn’t find your answer?

Text us — real human, fast reply. Most messages get answered in under 5 minutes during business hours.